You believe people want to come together to care for the most vulnerable, yet they struggle to know who to help and how to connect.  You know that children shouldn't pay the highest price when families face extreme hardships, and you want to see the Church and the Community come together to care together.  Colleagues would describe you as curious, a strategic thinker, and data-driven. Your ability to project manage, identify opportunities to learn, and use data to drive continuous improvement puts you in a position to make a meaningful impact on the world.

CarePortal (CP) is a connecting technology that drives action for local kids and families in crisis.

We subscribe to the vision that through the Church and Community, there can be More Than Enough care for every child through the power of Care-Sharing in local communities. The goal is the transformation from child welfare to family well-being in the lives of hurting children/families, the Church, and the Community. We develop robust Care-Sharing Networks and lead with Courage, Humility, and Excellence.

Over the last few years, CarePortal has been in rapid growth mode, and we are ready to expand our use of research and data to ensure a long-lasting impact—that’s where you come in.

You believe research and data are essential to a growing organization's innovation and success. You find joy and excitement in investigating to find hidden gems that unlock potential. You work well with internal and external collaborators to both define and execute on common objectives. You see high value in getting and using customer feedback to both prove and improve operations. You understand how data visualization, survey design, and project management must function to get maximum results.

At CarePortal (CP), we believe that children belong in the care of healthy, loving families.  And that families should be supported by a local church and caring members of their community.  You are ready to put your expertise to work for a mission you care deeply about.  Join us, and let’s get started as we go all out to close the front door of the foster care system in our nation.

Your Responsibilities Include

• Team Leadership and Training: Lead and mentor a team of Data Analysts, fostering a culture of excellence and continuous learning.
• Feedback Management: Efficiently capture and integrate customer feedback into operations and platform development.
• Survey Design and Data Collection: Oversee the creation and deployment of surveys, ensuring high-quality data collection.
• Predictive Analytics: Utilize existing data to develop predictive models, helping to guide operational improvements proactively.
• Monitoring and Evaluation: Collaborate with the executive team to develop and implement key performance metrics. Focus on monitoring these metrics to drive optimal efficiency and continuous improvement.
• Feedback Reporting: Create and present reports highlighting key findings. Ensure feedback and data insights are effectively integrated into organizational strategies.
• Continuous Process Enhancement: Regularly assess and refine feedback and data analysis methodologies.
• Resource Development: Develop materials and toolkits to facilitate feedback-driven improvements across teams, and provide training on best practices in data collection and survey administration.
• Project Management: Manage multiple projects simultaneously, adhering to timelines and objectives, collaborating with internal and external stakeholders.
• Other duties as assigned

Knowledge and Skills You Bring to the Organization

• Demonstrated expertise in survey design, data analysis, and feedback loop management
• Preferred experience in product analysis, nonprofit, philanthropy, or community-focused organizations.
• Proven success in implementing data-driven initiatives with positive outcomes.
• Knowledge of best practices in feedback and continuous improvement methodologies
• Proficiency in survey design tools and data collection platforms
• Excellent project management skills, capable of handling multiple projects with varied timelines.
• Excellent interpersonal skills, high emotional intelligence, and the ability to engage with a diverse group of stakeholders.
• Ability to work collaboratively and foster a culture of continuous improvement within the organization.
• Strong problem-solving and critical-thinking abilities, as well as a high level of natural curiosity.
• High level of attention to detail and commitment to data accuracy.
• Comfort in a dynamic, fast-paced, and evolving environment.
• A passion for the social sector, a clear calling to this role, and the CarePortal Core Values (Courage, Humility, and Excellence)
• Ability to travel nationally and work remotely as needed

The above description is not intended to be comprehensive, but rather a focused list of priorities. Success provides the opportunity to not only build a career, but also bring much-needed support and care to local children and families in crisis across the United States. Successful candidates, like all CarePortal, LLC employees, are expected to live and work consistent with CarePortal’s vision, mission, and values.

CarePortal, LLC, a subsidiary of the nonprofit organization The Global Orphan Project (GO Project), is a Care-Sharing technology that drives action for local kids and families in crisis. This platform, which brings Christian churches to the point of care for each request made on behalf of children and families, can be used to connect a diverse network of churches, child-serving agencies, businesses, and individuals who care. Learn more at www.careportal.org.

CarePortal, LLC, offers a competitive benefits package for full-time positions (30+ hours per week) including health, dental, vision and employer paid life insurance, retirement savings and generous PTO plan and a highly competitive, market-indexed compensation when compared to similar non-profit roles. Compensation is commensurate with relevant skills and experience.