UWGKC serves as a non-profit, focused on bettering the communities of Kansas City through transformative change by providing or allocating social services focused on health, education and financial stability. We’re more than fundraisers. We’re the hand-raisers and game changers. We go looking for the tough issues in our community, and with your help, we go solve them. United Way of Greater Kansas City unites donors, volunteers, businesses, nonprofits and community leaders to help change the lives of those in need. We are making Kansas City and the surrounding area better…100 years and counting. Join us.
United Way of Greater Kansas City is seeking Part-time Call Specialists for the 2-1-1 Information and Referral helpline. We have multiple shifts available (Tuesday - Saturday). Please note: additional daytime availability to attend team and organizational meetings is needed.
The Call Specialist will be responsible for handling local and contract calls, providing caller problem assessment, information and referral, and appropriate follow-up for 2-1-1 line and associated support. The 2-1-1 maintains a comprehensive database of thousands of local and national community resources that include information on services for food, shelter, utilities, health related services and more. 2-1-1 provides free, confidential, non-judgmental 24/7 service to community members in finding help and giving help.
Available Shift Hours:
Tuesday - 5pm-12am
Wednesday - 9am-5pm
Thursday - 9am-5pm
Friday - 9:30am -5:30pm
Saturday - 4pm-12am
Remote working environment available after completion of initial training period.
OMNI and our clients are Equal Opportunity Employers and seek diversity in candidates for employment. EEO Employer W/M/Vet/Disabled/Sexual Orientation/Gender Identity.