Girl Scouts of NE Kansas & NW Missouri is looking for a dynamic Customer Care Specialist to join their team. This is role is an opportunity to contribute to the mission of the local Council, which supports 23,000 girl members and 9,000 adult volunteers in its bi-state 47 county jurisdiction surrounding the Greater Kansas City, St. Joseph and Topeka areas. Individuals who are looking to make a difference in the lives of tens of thousands of girls are encouraged to apply!
Girl Scouts is the largest organization for girls in the world. Their mission is to build girls of courage, confidence, and character, who make the world a better place. Through activities in science and technology, business and economic literacy, and outdoor and environmental awareness, Girl Scouting provides girls with opportunities for fun and friendship, while fostering development of leadership skills and self-esteem.
The Customer Care Specialist serves as the first point of contact for inquiries via phone, email or in person. This individual must be resourceful to provide high-level customer service to all members/customers, both external and internal, in a fast-paced environment. Key accountabilities include:
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