Girl Scouts is the largest organization for girls in the world. Their mission is to build girls of courage, confidence, and character, who make the world a better place. Through activities in science and technology, business and economic literacy, and outdoor and environmental awareness, Girl Scouting provides girls with opportunities for fun and friendship, while fostering development of leadership skills and self-esteem.
Girl Scouts of NE Kansas & NW Missouri supports 23,000 girl members and 9,000 adult volunteers in its 47 county jurisdiction surrounding the Greater Kansas City, St. Joseph and Topeka areas. This well-established organization is currently seeking a Customer Care Specialist.
The Customer Care Specialist serves as the first point of contact for inquiries in a multi-channel (phone, email, in-person) contact center. This individual must be resourceful to provide high-level customer service to all members/customers, both external and internal, in a fast-paced environment. Key accountabilities include:
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